Shipping & Handling:  Shipping rates for Australia are based on weight. Packages up to 3kg are $10.95 and those between 3 and 5kg are $16.95. There is also an express shipping option available.  We will endeavour to do our best to pop your parcel in the post within 24 hours of your order.  Please allow for up to six working days for your delicious delivery! We use Australia Post and all packages are tracked - but we cannot take responsibility for lost parcels. 

Returns and Refunds: We will accept returns within 30 days of your order being dispatched.  If an item needs to be returned, please phone to discuss first.  To be eligible for a return, your item must be in the same condition that you received it.  Return and replacement postage is at the cost of the customer.  No liability is accepted for returned or exchanged goods lost or damaged in transit.  If products are delivered in a damaged state, you should keep the packaging to help substantiate any claim you may have against the carrier. 

Gift vouchers are not redeemable for cash.

If any items are out of stock we will contact you to discuss alternatives. 

Payment:  Payment is via credit card using Stripe, a safe and secure payment facility or you can use your Paypal account to pay for orders.

International Orders:  Our website automatically adjusts shipping rates for U.S.A and New Zealand. We will be adding more shipping zones, but in the meantime email us at yummyyarnandco@gmail.com if you'd like a quote for other countries.